Business Application Support Engineer | Global Entertainment
Global Entertainment Company (Confidential)
ワークスタイル
服装カジュアル 副業OK 残業少なめ募集要項
Job Title
Business Application Support Engineer
Position Overview
A global entertainment company is seeking an Application Support Engineer to support business-critical applications and end-user IT operations in a hybrid international environment.
This role involves supporting Microsoft Dynamics 365, ticketing systems, and related business applications while collaborating with both local and global stakeholders.
The ideal candidate will have hands-on IT support experience, strong communication skills, and an interest in working within an international business environment.
Responsibilities
- Provide Level 1 / Level 2 support for business applications
- Support Microsoft Dynamics 365 and related systems
- Handle incidents, service requests, and troubleshooting
- Coordinate with vendors and internal stakeholders
- Support desktop and end-user IT operations
- Maintain documentation and operational procedures
- Collaborate with regional and global IT teams
- Participate in continuous service improvement initiatives
応募必要条件
| 職務経験 | 3年以上 |
| キャリアレベル | 中途経験者レベル |
| 英語レベル | 日常会話レベル (英語使用比率: 50％程度) |
| 日本語レベル | ビジネス会話レベル |
| 最終学歴 | 専門学校卒 |
| 現在のビザ | 日本での就労許可が必要です |
スキル・資格
Requirements
- 3+ years of IT support or application support experience
- Experience supporting end-users in corporate environments
- Knowledge of Microsoft technologies and business applications
- Strong communication and coordination skills
- Business-level Japanese
- Conversational English
Preferred Skills
- Experience with Microsoft Dynamics 365
- Experience in retail, entertainment, or customer-facing industries
- Desktop support or service desk experience
- Experience working in global environments
Working Environment
- Hybrid work environment
- International team collaboration
- Long-term project opportunity
- Opportunity to use English in daily operations
勤務地
- 東京都 23区, 港区
- 都営三田線駅
労働条件
雇用形態契約
給与550万円 ~ 700万円
勤務時間To be discussed / Shift support may be required
休日・休暇Weekends and holidays based on client schedule
業種ITコンサルティング
職種
会社概要
| 会社の種類 | 中小企業 (従業員300名以下) |
| 外国人の割合 | 外国人 半数 |
求人が掲示されました 10 日間前
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