Senior Solution Engineer
EPAM Systems
東京都
- リモートワーク
We are looking for a Senior Customer Success Engineer to design and deliver secure, scalable, and high-performance cloud solutions across AWS and/or GCP environments for enterprise customers. You act as the primary technical point of contact, bridging complex architecture decisions with customer needs while collaborating with a globally distributed engineering team.
In this role, you lead technical onboarding, solution design, and ongoing optimization — guiding customers through complex hybrid environments from initial discovery through deployment and beyond.
Lead end-to-end solution design and technical onboarding for strategic enterprise customers, ensuring deployment success criteria are achieved across AWS and/or GCP environments Design and implement cloud networking and hybrid connectivity solutions (Direct Connect, VPN, Transit Gateways) with a strong focus on security, compliance, and scalability Facilitate technical discovery and whiteboarding sessions with customers, mapping current vs. future state architectures and identifying risks early Manage multiple customer engagements proactively, regularly reviewing environments for optimization opportunities and advising on CI/CD integration Collaborate with internal teams to advocate for customer-driven product enhancements based on deployment friction and field insights 7+ years in a customer-facing technical role in enterprise IT or cloud services, with hands-on expertise in AWS and/or GCP, including hybrid architecture and cloud networking Strong knowledge of cloud security and compliance standards (SOC2/ISO), including PrivateLink, WAF configuration, and Security Group/firewall policy design Familiarity with DevOps practices and CI/CD pipelines (Jenkins, GitHub Actions), as well as high-performance storage solutions (NFS/SMB) relevant to asset pipelines (e.g., Perforce/Plastic SCM) Proven ability to lead technical discussions, translate complex concepts for stakeholders, and operate independently within distributed teams Native-level Japanese and business-level English with the ability to navigate varying cultural business practices求人が掲示されました 22 日間前
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